Gloria Hunniford, Julia Somerville, Louise Minchin and the Rip Off Britain team reveal how scammers are convincing victims to part with their cash by posing as senior bank staff, and pointing to their social media pages as evidence. A woman from Bury St Edmunds lost £16,500, and the head of one bank's fraud team explains how he was impersonated. Plus how a company using QR codes to sign people up for subscriptions they knew nothing about has been shut down, and a cyberattack on a law firm's computer system leaves a car crash victim in limbo.